PeopleSoft HCM support

Managed Services

Keep your PeopleSoft HCM environment stable, secure, and current with support tailored to your team.

Specialized support for ongoing operations

WorkStrategy’s PeopleSoft Managed Services provide ongoing functional and technical support to help organizations maintain a stable, secure, and current PeopleSoft HCM environment. Our consultants supplement internal HR and IT teams with specialized expertise for application maintenance, regulatory updates, system administration, troubleshooting, testing, and continuous improvement.

Services can be tailored to your needs, from targeted technical support to ongoing application management. We help your team apply critical updates, plan upgrades, reduce operational risk, and keep PeopleSoft aligned with changing business and technology requirements.

Flexible service options

What managed services may include

Critical Patches & Maintenance

Review, test, and apply critical PeopleSoft, PeopleTools, database, middleware, and supporting technology patches.

PeopleSoft Update Manager (PUM)

Evaluate and apply PUM images, maintenance updates, regulatory changes, and selected enhancements.

PeopleTools Upgrades

Plan, execute, test, and support PeopleTools upgrades and related technology changes.

Technical Environment Support

Support application servers, web servers, Process Scheduler, Integration Broker, Search, and other PeopleSoft technical components.

Single Sign-On (SSO)

Configure, integrate, and test custom SSO solutions and authentication requirements.

Application & Production Support

Troubleshoot functional and technical issues, resolve production problems, and support ongoing HR operations.

Testing & Release Support

Coordinate regression testing, interface testing, security validation, and production deployment of updates.

Performance & Environment Management

Review system performance, batch processing, integrations, and environment configuration to identify potential issues and improvements.

Discuss your support needs

Tell us where your PeopleSoft team needs additional expertise.

Contact WorkStrategy